Hematocrit levels can affect results whether the sample is obtained from a forearm or a finger stick. Hematocrit levels less than 30% may cause falsely high readings and hematocrit levels greater than 55% may cause falsely low readings. If the patient does not know their hematocrit level, they should consult their healthcare professional. Hematocrit levels may be affected by too much kneading during puncture site preparation.

FORA® blood glucose meter systems allow you to obtain a blood sample from an alternative site such as your palm, forearm, or upper arm.

Notice: alternative site testing is not fit for everyone. It may have some limitations if you have just taken insulin and:
• You think your blood glucose is low. 
• The test results do not agree with how you feel. 
• You have an ill feeling. 
• You are unaware of symptoms when you become hypoglycemic. 

Alternative site results may be different than those from the fingertips when blood glucose levels are changing rapidly, such as after a meal or during and after exercise.

Sample size can affect the result. Always follow the instructions in the Owner’s Manual for applying blood to the test strip and make sure the blood sample has completely filled the test strip confirmation window. Do not attempt to add blood to the strip once you have moved the strip away from the test site.

• Keep your meter clean.
• Test your meter regularly with control solution.
• Store your meter and supplies properly. Heat and humidity can damage test strips.
• Close the vial cap promptly after removing a test strip.

For most FORA models, enter the control solution mode by inserting the test strip into the meter and then pressing the “M” button. The word “CTL” appears on the screen. Other FORA models may vary. Please refer to your user manual for the correct procedure.

No. What you are most likely noticing is the different way meters represent results. Some meters give “plasma” results while other meters give “whole blood” results. You may notice this difference because you have purchased a new meter and are comparing it with your old one, or are comparing it with lab test results you’ve received from your doctor. Many people expect that all blood glucose meters and lab test results will give the exact same result. After all, they’re measuring the same thing—the amount of glucose in your blood. But meters and lab equipment measure different parts of the blood and therefore give seemingly different results.

Other causes: 
1. Humidity or heat may have damaged the test strips. 
2. Expired or defective test strips. 
3. Insufficient amount and improper placement of blood on the test strips. 
4. The reading displayed on the meter is not within the normal range of numbers printed on the strip vial label. 
5. The meter may have been dropped, or its electrical components may be worn out. 
6. Meters and laboratory equipment may be calibrated or set to measure blood glucose in different ways and will give different results. 
7. User error: test strips may have been exposed to air longer than a few minutes.

Solutions:
1. Perform a quality control test to make sure your monitor is accurate and reliable. 
2. Follow set-up procedures by a healthcare professional; obtain professional training and guidance for the use of your particular meter. 
3. You can test your glucose level while your healthcare provider watches your technique to make sure you are using the meter correctly. 
4. Use test strips within 90 days after first opening or within 18 months from the production date. 
5. Storage condition for test strips is 39.2°F to 104°F, 10% to 85% R.H. 
6. Make sure the blood sample used for testing is capillary whole blood. 
7. Make sure the reading displayed on the meter is within the normal test range shown on the strips vial label. 
8. Make sure you are using fresh strips and supplies. 
9. Check your testing technique routinely with a professional. 
10. Follow the manufacturer’s meter instructions carefully. 
11. Don’t expose test strips to open air for more than a few minutes.

Control solution is used to check if the meter and test strips are properly working together as a system and that you are performing the test correctly. When you test a strip or meter using control solution instead of your blood, the number shown on the meter should be within the range printed on the label found on the vial where the strips are stored.

Meters: -4°F to 140°F below 95% R. H. (relative humidity). 
GOD Strips: 39.2°F to 104°F, with 10% – 85% R. H.
GDH Strips: 35.6°F to 86°F, with 10% – 85% R. H.
Gold Strips: 35.6°F to 86°F, with 10% – 90% R. H.

• When you use the meter for the first time.
• Every time you open a new vial of FORA® test strips.
• Whenever you get unusual results.

Several factors could influence blood glucose readings.
1. Residual alcohol on the fingertip will cause falsely higher readings. So make sure either alcohol is air-dried or wiped dry with gauze.
2. If blood is smeared, the reading could become higher because the strip is just collecting serum, or lower if not enough blood is collected.
3. Patient’s health conditions because of:

a. Medications
b. Time and dose of insulin administered
c. HCT level
d. Interference factors in diet, such as vitamin C (ascorbic acid), glutathione (antioxidant), and uric acid (for GDH strips)
e. Hydration level for patients

4. Any recent food intake will also increase glucose readings. Therefore a fasting glucose would be recommended if you need to compare to lab results.

1. You may be using a different control solution. Use ForaCare control solution only.

2. Control solution may have expired. Discard 90 days after opening.

3. Control solution should be at room temperature (68~77℉)

4. You should follow step 2 to perform this test as shown in the owner’s manual.

5. Gently shake the control solution, open it and place the vial cap on a flat surface. Discard the first drop and place the second drop on top of the vial cap and perform the test by touching the drop with the end of the strip at an angle.

6. The test strip may be corrupt; repeat the test with a new test strip.

It is possible your alarm has been set. To turn off the alarm, please follow the following steps:

• Remove the cover to the battery
• Press “Set” button until you get to the screen with the small alarm icon on the screen
• Screen will appear with ON or OFF and the ⏰ alarm clock icon. There are 4 different alarm settings
• Turn off the alarm by pressing the main button to OFF on each alarm setting and press the set button to proceed with the next settings

The lifespan of a battery will vary considerably with how it is used, how it is maintained and charged, temperature, and other factors such as frequency of testing.

Battery life expectancy is approximately the following:

(Brand of batteries may vary)

• Glucose meter using (2xAAA) = up to 1000 readings
• Glucose meter using (CR2032) = at least 500 readings
• Blood pressure meter using (4xAA) = at least 500 readings
• Blood pressure meter using (4xAAA) = at least 200 readings

For additional information, please refer to your Owner’s Manual. When the battery is nearly exhausted, the battery symbol will appear on the screen to warn you to replace the batteries soon.

Our meters fit a CR2032 3V or two AAA 1.5V or four AA 1.5V. The batteries can be purchased at most stores, such as retail stores, convenience stores, pharmacies, or supermarkets.

Error message: E-b/ Err 36
Battery power is too low to operate the meter. The meter will not operate until the batteries are replaced. 
Solution: You have to replace or charge the batteries soon.

Error message: E-U/ Err 24
Inserted a used test strip. A blood sample was input before the symbol for blood blinks. 
Solution: Wait for the “blood drop” symbol to blink then repeat the test.

Error message: E-F
Strip was removed soon after applying blood and not given enough time to be absorbed by the absorption hole.
Solution: Repeat the test with a new test strip using the proper amount of blood and wait for the test result.

Various causes may lead to this situation. 

• The batteries were inserted incorrectly or are missing in the battery compartment – please re-insert the batteries with the correct polarity or insert new batteries. 
• The batteries are exhausted or have low power and cannot turn the meter on. The meter will not be able to perform the test until the batteries are changed.
• Test strip was inserted upside down, backward or was not completely inserted – please re-insert the test strip correctly with the contact bars end first and the strip facing up.

The Premium V10 BLE measures blood glucose from fresh capillary whole blood samples. Download the iFORA Smart App, iFORA BG App, or iFORA MP App from your smartphone’s app store to review your data. Data automatically uploads to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway.

Wash and dry your hands before starting, insert the test strip into the device, rub the puncture site for about 20 seconds, puncture your finger, wipe away the first drop of blood, squeeze the finger to produce a larger sample size, and carefully touch the finger to the tip of the test strip allowing the absorbent hole to sip in the blood.

The lifespan of your battery will vary considerably with how it is used, how it is maintained, temperature, and other factors such as frequency of testing. The glucometer comes with two 1.5V AAA alkaline batteries. Replace them when the low battery icon appears.

Clean the meter when you see any dirt on it. Disinfect the meter at least once a week to prevent infection. To clean, use one disinfecting wipe on exposed surfaces of the meter to remove visible dirt, blood or other fluids. Do not use organic solvents to clean the meter. To disinfect, clean the meter first. Then grab one disinfecting wipe and squeeze out any excess liquid to prevent damage. Wipe all meter’s exterior surface display and buttons, but be careful not to allow excess liquid to get inside the test slot. Keep meter wet with disinfecting solution for a minimum of two minutes. Remove the wipe and allow the surface to dry completely. Discard the wipe. Wash your hands thoroughly after handling the meter, lancing device, and test strips to avoid contamination. This device has been validated to withstand up to 5,000 cleaning and disinfecting cycles using the recommended disinfecting wipes. See the user manual for more information.

You can check your memory on the Premium V10 BLE for the latest 450 readings by pressing the M button when the meter is off. Or to keep track of your trends, the Bluetooth-enabled meter will connect to the iFORA Smart App, iFORA BG App, or iFORA MP App, which can be downloaded from your smartphone’s app store. The meter also automatically uploads data to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway. The product user manual can be downloaded from the website product page.

If there is an error, the device will show an error message on the display screen along with a code. Refer to the manual for the full error code listing. The most common error codes are listed below.

E-E, E-F, E-U: Repeat the test with a new test strip.

E-b: Batteries cannot provide enough power for a test. Replace the batteries immediately.

E-0, E-3, E-A, E-C: Problem with the meter. Review the instructions and repeat the test.

The Test N’GO Advance is a helpful meter for anyone on the keto diet or anyone diagnosed with diabetes, and since it measures both glucose and ketone levels, you can use the data to calculate your Glucose Ketone Index (GKI).

The Test N’GO Advance measures blood glucose and blood ketone levels from fresh capillary whole blood samples. The meter measures each parameter individually with separate test strips. Download the iFORA Smart App, iFORA BG App, or iFORA MP App from your smartphone’s app store to review your data. Data automatically uploads to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway.

Wash and dry your hands before starting, insert the test strip into the device, rub the puncture site for about 20 seconds, puncture your finger, wipe away the first blood drop, squeeze the finger to produce a larger sample size, and carefully touch the finger to the tip of the test strip allowing the absorbent hole to sip in the blood. When taking a ketone measurement, insert the ketone code card into the meter and make sure the code from the ketone test strip matches.

No, please use a new lancet for every measurement to prevent infection.

The lifespan of your battery will vary considerably with how it is used, how it is maintained, temperature, and other factors such as frequency of testing. The glucometer comes with one 1.5V AAA alkaline batteries. Replace them when the low battery icon appears.

You can check your memory on the Test N’GO Advance for the latest 1,000 readings by pressing the M button when the meter is off. Or to keep track of your trends, the Bluetooth-enabled meter will connect to the iFORA Smart App, iFORA BG App, or iFORA MP App, which can be downloaded from your smartphone’s app store. The meter also automatically uploads data to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway. The product user manual can be downloaded from the website product page.

Control solution is used to check if the meter and test strips are properly working together as a system. You only need control solution when you get a new set of test strips or think your results are not accurate. To use the control solution, insert the test strip into the meter as usual, apply the second drop of control solution to the test strip (do not apply control solution directly on to the test strip), and compare the results with the range printed on the control solution vial. Please note the expiration date, and discard any control solution that has expired or open for longer than 3 months.

Clean the meter when you see any dirt on it. Disinfect the meter at least once a week to prevent infection. To clean, use one disinfecting wipe on exposed surfaces of the meter to remove visible dirt, blood or other fluids. Do not use organic solvents to clean the meter. To disinfect, clean the meter first. Then grab one disinfecting wipe and squeeze out any excess liquid to prevent damage. Wipe all meter’s exterior surface display and buttons, but be careful not to allow excess liquid to get inside the test slot. Keep meter wet with disinfecting solution for a minimum of two minutes. Remove the wipe and allow the surface to dry completely. Discard the wipe. Wash your hands thoroughly after handling the meter, lancing device, and test strips to avoid contamination. This device has been validated to withstand up to 10,950 cleaning and disinfecting cycles using the recommended disinfecting wipes. See the user manual for more information.

The 6 Connect is a helpful meter for anyone on the keto diet or anyone diagnosed with diabetes, and since it measures both glucose and ketone levels, you can use the data to calculate your Glucose Ketone Index (GKI).

The 6 Connect measures blood glucose and blood ketone levels from fresh capillary whole blood samples. The meter measures each parameter individually with separate test strips. Download the iFORA Smart App, iFORA BG App, or iFORA MP App from your smartphone’s app store to review your data. Data automatically uploads to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway.

Wash and dry your hands before starting, insert the test strip into the device, rub the puncture site for about 20 seconds, puncture your finger, wipe away the first drop of blood, squeeze the finger to produce a larger sample size, and carefully touch the finger to the tip of the test strip allowing the absorbent hole to sip in the blood. When taking a ketone measurement, insert the ketone code card into the meter and make sure the code from the ketone test strip matches.

No, please use a new lancet for every measurement to prevent infection.

The lifespan of your battery will vary considerably with how it is used, how it is maintained and charged, temperature, and other factors such as frequency of testing. The glucometer comes with one 1.5V AAA alkaline batteries. Replace them when the low battery icon appears.

You can check your memory on the 6 Connect for the latest 1,000 readings by pressing the M button when the meter is off. Or to keep track of your trends, the Bluetooth-enabled meter will connect to the iFORA Smart App, iFORA BG App, or iFORA MP App, which can be downloaded from your smartphone’s app store. The meter also automatically uploads data to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway. The product user manual can be downloaded from the website product page.

Control solution is used to check if the meter and test strips are properly working together as a system. You only need control solution when you get a new set of test strips or think your results are not accurate. To use the control solution, insert the test strip into the meter as usual, apply the second drop of control solution to the test strip (do not apply control solution directly on to the test strip), and compare the results with the range printed on the control solution vial. Please note the expiration date, and discard any control solution that has expired or open for longer than 3 months.

Clean the meter when you see any dirt on it. Disinfect the meter at least once a week to prevent infection. To clean, use one disinfecting wipe on exposed surfaces of the meter to remove visible dirt, blood or other fluids. Do not use organic solvents to clean the meter. To disinfect, clean the meter first. Then grab one disinfecting wipe and squeeze out any excess liquid to prevent damage. Wipe all meter’s exterior surface display and buttons, but be careful not to allow excess liquid to get inside the test slot. Keep meter wet with disinfecting solution for a minimum of two minutes. Remove the wipe and allow the surface to dry completely. Discard the wipe. Wash your hands thoroughly after handling the meter, lancing device, and test strips to avoid contamination. This device has been validated to withstand up to 10,950 cleaning and disinfecting cycles using the recommended disinfecting wipes. See the user manual for more information.

The P20b measures the systolic and diastolic blood pressure and pulse rate by using a non-invasive technique in which an inflatable cuff is wrapped on the upper arm. Download the iFORA Smart App, iFORA BP App, or iFORA MP App from your smartphone’s app store to review your data. Data automatically uploads to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway.

Make sure you’ve been sitting for at least 10 minutes, your elbow is on a flat surface with your palm facing up, and the cuff is about the same level as your heart. Do not talk or move during measurement.

Yes, the P20b is clinically validated according to current FDA and ISO guidelines.

Auscultatory mode is used to measure blood pressure manually with a stethoscope by listening to the Korot-koff sound. Only healthcare professionals should use this mode. You can switch to the auscultatory mode by pressing the M button. A stethoscope symbol will appear on the display with a beep and the cuff will begin to inflate automatically. For a full description of the instructions, please see the manual.

The lifespan of your battery will vary considerably with how it is used, how it is maintained, temperature, and other factors such as frequency of testing. The blood pressure monitor comes with four 1.5V AA alkaline batteries. Replace them when the low battery icon appears.

You can check your memory on the P20b for the latest 400 readings by pressing the M button when the meter is off. Or to keep track of your trends, the Bluetooth-enabled meter will connect to the iFORA Smart App, iFORA BP App or iFORA MP App, which can be downloaded from your smartphone’s app store. The meter also automatically uploads data to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway. The product user manual can be downloaded from the website product page.

Wipe the exterior of the meter with a cloth moistened with tap water or a mild cleaning agent, then dry the device with a soft dry cloth. Do not flush it with water, do not use organic solvents to clean the monitor, and do not wash the pressure cuff.

If there is an error, the device will show an error message on the display screen along with a code. Refer to the manual for the full error code listing. The most common error codes are listed below.

E-1 & E-2: Inflation or deflation error. Contact customer service.

E-4: Refit cuff tightly and correctly. Refer to the manual for correct placement. Relax and test again.

E-b: Batteries cannot provide enough power for a test. Replace the batteries immediately.

E-E, E-A, E-3, E-C: Problem with the monitor. Review the instructions and test again.

The TN’G BP measures the systolic and diastolic blood pressure and pulse rate by using a non-invasive technique in which an inflatable cuff is wrapped on the upper arm. Download the iFORA Smart App, iFORA BP, or iFORA MP App from your smartphone’s app store to review your data. Data automatically uploads to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway.

Make sure you’ve been sitting for at least 10 minutes, your elbow is on a flat surface with your palm facing up, and the cuff is about the same level as your heart. Do not talk or move during measurement. With the TN’G BP, you can either take a measurement by pressing the on/off button on the meter or by using the iFORA BP App. To take a measurement with the app, make sure the TN’G BP’s Bluetooth is on, launch the iFORA BP App, apply the pressure cuff, and press the on/off button in the app.

The lifespan of your battery will vary considerably with how it is used, how it is maintained, temperature, and other factors such as frequency of testing. Theblood pressure monitor comes with four 1.5V AAA alkaline batteries. Replace them when the low battery icon appears.

Wipe the exterior of the meter with a cloth moistened with tap water or a mild cleaning agent, then dry the device with a soft dry cloth. Do not flush it with water, do not use organic solvents to clean the monitor, and do not wash the pressure cuff.

If there is an error, the device will show an error message on the display screen along with a code. Refer to the manual for the full error code listing. The most common error codes are listed below.

The D40g measures the systolic and diastolic blood pressure and pulse rate by using a non-invasive technique in which an inflatable cuff is wrapped on the upper arm. The device also measures blood glucose from fresh capillary whole blood samples. It automatically uploads data to the 24/7 HealthView Telehealth System using 4G cellular technology.

To test your blood pressure, make sure you’ve been sitting for at least 10 minutes, your elbow is on a flat surface with your palm facing up, and the cuff is about the same level as your heart. Do not talk or move during measurement. To test your blood glucose levels, wash and dry your hands before starting, insert the test strip into the device, rub the puncture site for about 20 seconds, puncture your finger, wipe away the first drop of blood, squeeze the finger to produce a larger sample size, and carefully touch the finger to the tip of the test strip allowing the absorbent hole to sip in the blood.

Please charge battery for 5 hours before first use. The lifespan of your battery will vary considerably with how it is used, how it is maintained and charged, temperature, and other factors such as frequency of testing. Use the A/C adaptor (input: 100-240V / output: 6V 1A) to recharge the 3.7V rechargeable Li-ion battery. After about 5 hours, the battery will be fully charged, as indicated when the green battery light disappears.

Since the D40g is not Bluetooth-enabled, it will not connect to an app on a smartphone. You can check the memory on the D40g for the latest 864 readings by pressing the M button when the meter is off. Or log in to the 24/7 HealthView Telehealth patient portal at telehealth.foracare.com to review your latest readings and keep track of your trends. The product user manual can be downloaded from the website product page.

Control solution is used to check if the meter and test strips are properly working together as a system. You only need control solution if you are using the meter to measure your blood glucose levels, and only when you get a new set of test strips or think your results are not accurate. To use the control solution, insert the test strip into the meter as usual, apply the second drop of control solution to the test strip (do not apply control solution directly on to the test strip), and compare the results with the range printed on the control solution vial. Please note the expiration date, and discard any control solution that has expired or open for longer than 3 months.

Clean the meter when you see any dirt on it. Disinfect the meter at least once a week to prevent infection. To clean, use one disinfecting wipe on exposed surfaces of the meter to remove visible dirt, blood or other fluids. Do not use organic solvents to clean the meter. To disinfect, clean the meter first. Then grab one disinfecting wipe and squeeze out any excess liquid to prevent damage. Wipe all meter’s exterior surface display and buttons, but be careful not to allow excess liquid to get inside the test slot. Keep meter wet with disinfecting solution for a minimum of two minutes. Remove the wipe and allow the surface to dry completely. Discard the wipe. Wash your hands thoroughly after handling the meter, lancing device, and test strips to avoid contamination. This device has been validated to withstand up to 6,000 cleaning and disinfecting cycles using the recommended disinfecting wipes. See the user manual for more information.

If there is an error, the device will show ERR on the display screen along with a code. Refer to the manual for the full error code listing. The most common error codes are listed below.

 Low battery icon: Appears when the batteries cannot provide enough power for a test. Replace or recharge the batteries immediately.

The thermometer measures the infrared heat generated by the eardrum and its surrounding tissue. The thermometer then converts it into a temperature value shown on the LCD screen. Download the iFORA Smart App or iFORA MP App from your smartphone’s app store to review your data. Data automatically uploads to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway.

Press the power button on the thermometer, gently fit a clean probe cover onto the probe and insert it into the ear canal, press and release the scan button. You will hear a beep when the measurement is complete. Make sure you are not moving or talking while taking a measurement.

For accuracy and hygienic purposes, a new probe cover should be used every time you take a new measurement.

The lifespan of your battery will vary considerably with how it is used, how it is maintained and charged, temperature, and other factors such as frequency of testing. The thermometer comes with two 1.5V AAA alkaline batteries. Replace them when the low battery icon appears.

Please consult a physician to determine how often you should test your temperature.

You can check your memory on the IR20b for the latest 10 readings by holding the on button for 3 seconds when the meter is off. Or to keep track of your trends, the Bluetooth-enabled meter will connect to the iFORA Smart App or iFORA MP App, which can be downloaded from your smartphone’s app store. The meter also automatically uploads data to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway. The product user manual can be downloaded from the website product page.

The probe and the body of the thermometer are not waterproof. Please wipe the probe with a clean and dry cotton swab. Use a soft and dry cloth the clean the body. Do not submerge the thermometer into water and do not use abrasive cleaners.

If there is an error, the device will show ERR on the display screen along with a code. Refer to the manual for the full error code listing. The most common error codes are listed below.

Probe cover icon: No probe cover is detected. Ensure the probe cover is fitted on firmly or replace it with a new one.

The TN’G 550 Weight Scale is Bluetooth-enabled to help you keep track of your trends for your weight loss goals or CHF. Download the iFORA Smart App or iFORA MP App from your smartphone’s app store to review your data. Data automatically uploads to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway.

The maximum weight limit is 550 lbs.

Press the set button and then tap the arrow 5-8 times until the unit is cleared.

Note: if you are an administrator, please remember to unmap the device from the patient ID.

Place the scale on a hard, flat surface. Weigh yourself at the same time every day, before breakfast or before getting dressed. Measurement must be taken with your feet dry and weight evenly distributed.

The lifespan of your battery will vary considerably with how it is used, how it is maintained, temperature, and other factors such as frequency of testing. The weight scale comes with four 1.5V AAA alkaline batteries. Replace them when the low battery icon appears.

To keep track of your trends, the Bluetooth-enabled meter will connect to the iFORA Smart App or iFORA MP App, which can be downloaded from your smartphone’s app store. The meter also automatically uploads data to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway.

To clean the outside of the scale, wipe it with a slightly damped cloth or a mild cleaning agent, and then dry the device with a soft dry cloth. Do not immerse the device in water and do not use chemical or organic solvents to clean the scale.

A pulse oximeter checks how well your heart is pumping oxygen through your body. It’s used to monitor health conditions such as COPD and heart failure. It also helps determine how effective supplemental oxygen therapy is, especially when treatment is new, and evaluates whether a person momentarily stops breathing while sleeping, like sleep apnea.

The fingertip pulse oximeter determines functional oxygen saturation of arterial hemoglobin by measuring the absorption of red and infrared light passing through perfused tissue. Changes in absorption caused by the pulsation of blood in the vascular bed are used to determine oxygen saturation and pulse rate. Download the iFORA Smart App, iFORA O2 App, or iFORA MP App from your smartphone’s app store to review your data. Data automatically uploads to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway.

Press the power button. Simply open the clamp and place one of your fingers into the rubber hole of the oximeter before releasing the clamp. Make sure you don’t have long nails or dark colored nail polish.

The lifespan of your battery will vary considerably with how it is used, how it is maintained, temperature, and other factors such as frequency of testing. The pulse oximeter comes with two 1.5V AAA alkaline batteries. Replace them when the low battery icon appears.

To keep track of your trends, the Bluetooth-enabled meter will connect to the iFORA Smart App, iFORA O2 App, or iFORA MP App, which can be downloaded from your smartphone’s app store. The meter also automatically uploads data to the 24/7 HealthView Telehealth System via Bluetooth or cellular Gateway. The product user manual can be downloaded from the website product page.

Turn off the oximeter before cleaning. Wipe the exterior surfaces thoroughly with a soft cloth containing 75% isopropyl alcohol solution. Remove the wipe and allow the meter to air dry completely. Discard the wipes.

The most common errors and their solutions are listed below. Refer to the manual for a complete troubleshooting guide.

• The oximeter cannot be turned on. Ensure the batteries are installed correctly. If it still doesn’t turn on, replace the batteries.
• SpO2 or pulse rate displays unstably. Poor circulation or finger might be trembling. Warm the finger to increase circulation and try not to move. You may also want to reposition the sensor.
• “bAt Lo” is shown on the LCD. Batteries cannot provide enough power for a test. Replace the batteries immediately.

The Gateway enables you to upload your measurement data from any FORA meter to the 24/7 HealthView Telehealth System.

Simply plug in the Gateway to a power source and turn it on. Once you take a measurement with a FORA device, the meter will connect to the Gateway using Bluetooth. The Gateway then uploads the data to the 24/7 HealthView via cellular network.

No, the Gateway is a cellular device designed only to upload measurement data to the 24/7 HealthView Telehealth System.

You’ll will hear two short beeps when the measurement has uploaded successfully.

You’ll see a red light when the upload has failed. Move the device near a window or open space that can pick up a better signal, if necessary. Turn the Gateway off and on again. Wait 10–15 minutes before taking a new measurement and the Gateway will attempt to connect again.

The apps are accessible on any iPhone or Android. Visit the app store on your smartphone to download.

Make sure your phone’s Bluetooth is on, open the iFORA App of your choice, and turn on the FORA device to pair. Click the plus sign next to the device name and click Save.

Make sure your phone’s Bluetooth is on, open the iFORA App of your choice, and turn on the FORA device to pair. Click the plus sign next to the device name and click Save.

• Make sure your app is the most recent version by searching the app on the app store on your smartphone. Update if necessary. 
• Open the app and go to Bluetooth Smart meter in Setting. Remove the meter from the list of paired devices and pair it again. 
• Delete the app from your phone and reinstall it. 
• Turn your phone off and on again. 

All of the iFORA Apps will connect to the 24/7 HealthView Telehealth platform where your physician can access the data. Simply go to Setting and TeleHealth Service to manually upload your data or change your upload settings to automatically upload the data to the HealthView platform after every measurement. Only a few of our apps allow you to share your data with family or friends. Use the Smart App, BG App, or HM App to export data to specific recipients under the settings tab. You may also email your results from the Analysis tab of the iFORA BP App.